What We Collect and Why
When you register, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet; we keep this to verify payments, resolve disputes, and meet
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the obligations that apply in eligible regions. We do not sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited to what those processors need to complete your transaction — your mobile number and the amount. We also
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collect device and session data when you access the lobby: browser type, IP address, and session timestamps. This helps us detect unauthorised access and keep your account secure. If you contact our support team, the conversation is stored so we can follow up accurately. All data
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is held on servers with encryption in transit and at rest. Retention periods vary by data type: transaction records are kept for as long as required under applicable rules in eligible regions; session logs are held for a shorter period. You can request a copy of
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your data or ask us to delete it where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.